JW Recruitment

Senior Account Manager

Role: Senior Account Manager

Company: Global Provider of Marketing Communications to Healthcare Sector

Salary: £40k Basic £120k + OTE

Location: Nationwide, Remote. Didcot

Company Description

Our clients mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs. 

Our client’s legacy lies in the power of trusted physician platforms. Around the world, organisations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.

They have the worlds largest network of doctors with 5 million members , our client delivers centrally managed marketing communications  adapting them to work at a local level. Campaigns are customised , translated and disseminated to doctors in each target market, allowing global clients to engage with doctors of all specialities in a uniquely meaningful and measurable way. 

By serving healthcare professionals and enhancing the platform, they are providing the best-in-bleed services to support pharmaceutical companies and other providers to deliver the best medical communications to healthcare professionals in the region.

Job Description

Job Title – Senior Account Manager

Reporting to – Group Account Director

Relationships:

–          Members of staff but predominantly Sales, Client Service, Medical Writing, Programme Management, Marketing, Editorial and Design 

–          Clients (pharma, healthcare, charity)

Location – Home based with the need to attend the office in Didcot 1 day a week and upon request

Job Description
To proactively build and maintain customer relationships, by delivering highly successful campaigns and therefore maximising revenue streams for our client.

Main Duties and Responsibilities

Establish and maintain excellent customer relationships through regular close contact, including face-to-face meetings, telephone and e-mail communication
Manage a portfolio of customers in conjunction with the senior sales leads, gaining an in-depth understanding of their business issues and how our client can help address them
Take sole responsibility for generating revenue in a small portfolio of accounts with a combined target of up to £150k
Maintain a detailed understanding of your account portfolio
Develop and maintain thorough account plans for each customer
Work closely with internal teams to ensure that the our client is receiving the highest level of service and excellent delivery of campaigns
Actively discuss opportunities within the team to increase the services offered to your portfolio, increasing the revenue generated from it
Gather, monitor and analyse campaign performance data, providing detailed and useful and meaningful information back to the customer
Responsible for generating awareness within clients, of developing capabilities of our client
Responsible for representing our client as a delegate at relevant exhibitions, conferences etc

Qualifications

Proven ability of building strong client relationships and surpassing expectations
Experience of managing accounts and relationships for multiple customers
Experience in managing campaigns, co-ordinating team members, developing timetables and setting deadlines to achieve objectives

Employee Benefits:

25 days annual leave
Participation in a company bonus scheme linked to personal and company performance
Group Life Cover 4x salary
Pension 4%/4% employee/employer contributions
Staff discount scheme
Discounted gym membership