JW Recruitment

Client Relationship Manager

Role: Client Relationship Manager 

Company: UK’s Leading Technical and Digital Skills Organisation

Location: Slough

Salary: Up to 35k Basic £50k OTE

Fantastic Company with industry leading training and career prospects

Ideal Candidates will have 3 years + B2B Sales experience 

Role:

Your primary focus is to develop new and grow existing customer relationships using the sales techniques gained from our in-house training programme to deliver against specific, measurable targets

Manage relationships with existing key stakeholders to grow the client share of wallet. 

Prospect existing customers for new stakeholders to grow client product footprint and increase revenue streams.

Lead client meetings to understand their business in order to deliver impactful solutions.

Drive broader commercial discussions, prepare quotes and proposals to deliver high quality written material for client sign off.

Utilise market data and analyse/interpret all relevant sales management information to strategically prioritise your sales pipeline and time in order to maximise financial performance.

Utilise the CRM to capture data and build client knowledge.

Build and own robust and progressive account plans for each customer with a view to increasing diversity in engagement and revenue streams.

Deliver high levels of customer service that build on existing long-term commercial relationships. Review customer satisfaction via service reviews and action positive change.

Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space

Design high-level creative solutions to meet customer needs. This may involve leading a small bid team with Subject Matter Experts to create a compelling solution.